FAQ.

  • What is Shortcut?

    Shortcut is the easiest way to book workplace wellness and beauty services from the comfort of your home or office. Our hand-selected Pros provide top-tier services to help employees destress and feel

  • What hair services does Shortcut provide?

    View our full menu of services in the app. Barber Cuts, Stylist Cuts, Women's Haircuts, Blowouts, Kids Cuts, and more.

  • How does it work?

    Book an in-home hair service instantly through the Shortcut app or website. Select a local Pro based on their bio, reviews, and photos of past work. Then, kick back and wait for a knock at the door.

  • Are Shortcut services available for women?

    Yes! We offer hair services for men, women, and kids alike.

  • Won’t my floor end up covered with hair?

    No. Our credo says it all – "no hair left behind!" Every Shortcut Pro carries a 5'x8' drop cloth, so your space stays completely clean.

  • Is Shortcut safe?

    All Shortcut barbers are licensed, background checked and reviewed before joining our team. We take safety for customers (and Pros!) very seriously.

Corporate / Special Events.

  • Is Shortcut available for special events?

    Yes! We're available for weddings, corporate engagements, and special events.

  • Does Shortcut perform office services?

    Yes! Shortcut organizes Haircut events for hundreds of offices across the country. Read about our office events and get in touch with our partnerships team to learn more.

  • Do you offer straight razor shaves?

    Straight razor shaves are available for weddings, corporate engagements, and special events.

  • I had a problem with my service, who do I contact?

    If you are unhappy with the service feel free to contact our Customer Experience team at support@getshortcut.co. Be sure to include a description of the issue within 48 hours of your service.

Appointments.

  • How do I prepare for a Shortcut appointment?

    We recommend setting up in a well-lit space with easy access to an outlet and a table for the Pro's tools. Grab a chair, kick back and relax!

  • How long will my appointment take?

    Depending on how many services you request, times will vary. A single haircut takes approximately 30 minutes.

  • Can I reschedule my appointment?

    Yes. Appointments can be rescheduled with up to two hours notice.

Our Pros.

  • Who are the Shortcut Pros?

    Shortcut Pros are licensed grooming professionals who have worked at some of the most distinguished barbershops and salons from around the country.

  • Why should I become a Shortcut Pro?

    We’re a platform built for stylists and salon professionals. If you have a salon, talk to your management about partnering with Shortcut. At Shortcut, we'll equip you with tools to attract new clients. All managed through the easy-to-use Pros app. It’s like managing your own virtual shop.

Payment.

  • How much does a haircut cost?

    Shortcut Pros set their own price point, so pricing does vary. The starting price for a haircut is typically around $35, but depends on your local Pros.

  • What is Shortcut’s tip policy?

    Tipping is completely up to you, in cash or by credit following your appointment. Shortcut does not take a commission on any tips.

  • What is Shortcut’s cancellation policy?

    Services cancelled within four hours of an appointment will incur a 50% cancellation fee. However, we give clients a 10-min grace period after booking to cancel without fees. We hate fees, but this is essential in order to compensate your Pro, who schedules their day around your appointment.